Art Submission
Files All files must be ready to go. Vector files or 300dpi or higher at 100% imprint size raster files are required. Word processing, powerpoint and publisher files are not accepted. Clear Night Creative LLC can assist in final file preparation for standard art charges. Objects, outlines, strokes, and text must have be at least 1pt thickness. Anything smaller may not be guaranteed to appear on final print.
Size Standard apparel maximum print size is 14in x 14in. Size varies based on apparel style and sizing. Oversized apparel prints and custom placement available.
Color We'll will match colors as close as possible to inks available. PMS match available for an additional cost. Remember: even a PMS matched color may look different based on the substrate color.
Proof approval An art approval is mandatory for an order to proceed into printing, and must be submitted in via email, fax, or in writing. Any errors found after proof approval will be handled on a case-by-case basis. Customer is responsible for all original and reprint costs.
Copyright + artist's rights Customers are solely responsible for obtaining legal ownership and/or permission for all art, typefaces and content prior to submitting for printing. Clear Night Creative LLC respects copyright laws and artist's rights and reserves the right to reject submitted art. Bottom line: Give credit and let's make something original.
Pricing and Estimates
Estimates Pricing varies due to many variables such as style of apparel or paper, quantity order and number of colors printed. Each estimate is unique and can vary based on these factors. Like the name suggests, an estimate is an estimate; it may change if the order changes along the way. We'll keep you informed as we move along so there are no surprises!
Minimums Most apparel orders have a 12 pieces minimum. Apparel styles can be assorted as long as the design fits on all sizes.
Ways to save There are a few ways to cut costs, both in total and unit cost. For example, if you use fewer colors, costs will go down. Or if you order more, cost per unit will go down. We are happy to work with you and make suggestions to complete your project within an existing budget and still coming out with a project you'll be proud to share.
Every project is different. We work with you to make sure your project turns out awesome. Have any other questions? Contact us.
Orders and Shipping
Order modification Requests to modify or change an order once it has been placed are handled on a case-by-case basis. Clear Night Creative LLC will make every effort to accommodate requests to modify orders. However due to various factors, Clear Night Creative LLC may not be able to accommodate all requests.
Order cancellation Requests to cancel an order will be handled on a case-by-case basis. Clear Night Creative LLC cannot guarantee cancellation depending on various factors, and cannot cancel once printing has begun.
Deposit + payment 50% deposit due on order, 50% due on delivery. Credit, cash, company check or money orders accepted. Please make payment out to Clear Night Creative LLC. Credit Card payment subject to 4% service fee. Other terms available.
Reorders Project screens are available for 30 days after project delivery date before they are reclaimed and thrown back into rotation. If reorder takes place within one month time frame, screen fee may be waved. Want to own your screen and have it forever? Contact us for more info.
Rush Orders If an order is needed 9 to 7 business days after order date, a 35% rush fee will be added to the total invoice, as well as any rush shipping charges.
Shipping Orders will be shipped via UPS Ground or USPS. Customer is responsible for all shipping costs, which will be included on the final invoice. Arrangements can be made for local pick-up.